Relevance, importance, impact, 80/20
Probability, .p
Timing, past or now or later
Leverage, risk vs. reward
Level, ground-floor vs. process vs. metaprocess
Initiation, pull vs. push
Conversation, context
What business are we in?
Is this the elephant?
Who is the customer?
What does she need?
The is no such thing as a free lunch.
What's in it for me?
Every decision is a trade-off. (And most are a
trade-off of risk and reward.)
There are always three alternatives.
There are three types of people in this world:
those who can count and those who can't.
In marketing, timing is the Himalayas; all else
is the Catskills.
There need be no commodities.
Simplicity is the ultimate sophistication; less
is more.
Perception is reality.
Metaphor (no meaning without context). Work = play.
Pareto's law: 20% yields 80% of the results.
Homeostasis -- central tendency, self-correction,
standard deviation.
Be here now. The
past is a sunk cost.
Information is valuable only to the extent that
it will change decisions.
All problems are opportunities.
Time is the scarce resource.
Beware of armchair data.
Structure follows strategy. (Strategy = plans and policies by which a company aims to
gain advantages over its competitors.)
Zen = perform every act as if it is all that matters.
When you wash the dishes, wash the dishes.
Fighting
the last war: "And so he continues to plan his future
with the rules of the present in mind -- heedless of the
possibility that the future will have rules of its own.
Change in inherent in civilization."
--New Profits from the Monetary Crisis
When management
treats time, space and no-matter as resources rather than
as roadblocks, our methods of organization will no longer
be lagging behind, at the end.
--Future Perfect
Give a man a fish and you feed him for a day. Teach a man to
fish and you feed him for a lifetime.
--Chinese Proverb