21st Century Learning Initiative
education and training are out of step with the info age.
Hens or Free Range Chickens?
"Knowledge mangement" is a high-fallutin' buzz
phrase for creating and sharing of know-how. This is
the on-line learning center and living library.
Karl Erik Sveiby gives a handy
30-slide presentation on his take on KM. It's a play within
a play, having been created in a collaborative presentation-building
Sveiby has an impressive "library"
of on-line resources that's worth a look, too.
on KM -- an overview of what's going on in the field
Center for Business Innovation -- a great resource
David Weinberger --
an astute observer, an ascerbic wit
Management News -- well-sifted clippings, reviews, and
pointers from Brad Hoyt
- KM Research Center
Corporate Learning Portal
KM as something that strengthens them and their customers
BRINT -- exhaustive and
exhausting links and essays
Thinking Business --
the document tracking end of KM
Labs, KM poster chil.
"Communications is human nature. Knowledge sharing is human
nurture." Alison Tucker, Buckman Laboratories.
"Knowledge management is the strategy and processes to enable
the creation and flow of relevant knowledge throughout the
business to create organizational, customer and consumer value."
David Smith, Unilever
"Knowledge Management is the broad process of locating, organizing,
transferring, and using the information and expertise within
an organization. The overall knowledge management process
is supported by four key enablers: leadership, culture, technology,
and measurement." American Productivity and Quality Center
Knowledge is information that is relevant, actionable, and
at least partially based on experience." Dorothy Leonard
"Knowledge can mean information, awareness, knowing, cognition,
sapience, cognizance, science, experience, skill, insight,
competence,know-how, practical ability, capability, learning,
wisdom, certainty, and so on. The definition depends on the
context in which the term is used." Karl-Erik Sveiby, The
New Organizational Wealth
"Knowledge is content in context to produce an actionable
understanding." Dr. Robert Bauer, Xerox Parc
Peter Senge: "Knowledge
generation really only occurs in teams, where people engage
in doing meaningful work." Teams are task-oriented and fleeting;
they don't last. As the teams dissolve, people go off and
reform in other teams. But they keep those networks of relationships,
and they maintain those community ties."
Senge said that his new focus on communities makes up for
a major shortcoming of The Fifth Discipline. "It was really
about team learning and not very much about organizational
learning. It took all our experience with member companies
to recognize that communities are the place where this knowledge
moves into, gets tapped, accessed, diffused and shared.
"Knowledge is contextual; it comes in the context of doing
work. We send people off to training, we educate them, we
give them tools and ideas. But that's not really knowledge
generation. The real question is what happens when people
try to use their training?"
- Knowledge Management and New Media
on KM vs. Corporate Reality
Delphi Group on KM
IBM Learning Services
Building learning communities
Learning and Knowledge Management
Institute for Research on Learning
Building OnLine Communities
Strategies -- great case studies and astute analysis by
SF consulting firm
Communities Research Group at Georgia Tech. (Amy Bruckman)
Group at MIT, (Judith Donath)
Online Learning Community Grow
for the Study of Online Community. (Peter Kollock, Marc
What Daniel Goleman calls emotional intelligence is
the source of ROI, human happiness, responsible behavior --
well, what more could you want? It's taken a backseat to such
mundane issues as IT training because its payoff is not immediate,
engineers don't get it, and it's a tough nut to crack. This
is a major opportunity.
EQ to the Workplace (research paper)
Practices to Promote EQ in the Workplace
Inside Technology Training
Analysis & Technology, Inc.
Internal External Communications
Development Corporation Learning Space
learn to fix your toilet, tie your tie, etc.
- Never Stop from Asymetrix
House Network just popped up on my list. Looks great but
too new to tell what's real here.
Eliott Masie's learningauction.com