Let’s discover our touch points and remake the world together. About Jay.

Internet Time Group, 30 Poppy Lane, Berkeley, CA 94708, USA

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Skype: jaycross          Google: +jaycross
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Phone:  1 510 323 5380 (cell)

About Me -to find me on Twitter, View Jay Cross's profile on LinkedIn, YouTube, Google+, Facebook, Flickr (25,000+ photos), Diigo bookmarks, Pinterest


Internet Time Alliance helps organizations adopt new ways of working and learning. I am CEO and Chief Unlearning Officer. I am an authority on Informal Learning in the workplace. Here are enough videos, articles, and chapters to make you a guru, too.

TestimonialsBiography. I’ve written four books and more than a hundred articles. My white papers and research reports help organizations express themselves. Here’s how Internet Time Lab develops marketing material for vendors. I keynote conferences, for example. (Video.) (SlideShare).


Important Stuff Groundbreaking articles and video.  Pointers to everything — my research launch pad. curations.    Top photos    Bookmarks   Glossary



Buy:     Implementing eLearning    |     Informal Learning     |     Working Smarter Fieldbook e


Internet Time Blog – my primary outlet for the last dozen years.

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Working Smarter Daily – aggregator      The Berkeley Diet – food for the body and mind



Jay Cross helps people work and live smarter.

Jay is the Johnny Appleseed of informal learning. The Internet Time Alliance, which he chairs, helps corporations and governments use networks to accelerate performance.

Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He was the first person to use the term eLearning on the web. He literally wrote the book on Informal Learning. Testimonials.

Jay works from the Internet Time Lab in Berkeley, high in the hills a dozen miles east of the Golden Gate Bridge and a mile and a half from the University. People visit the Lab to spark innovation and think fresh thoughts. Berkeley is the birthplace of the cyclotron, California cuisine, and custom coffee roasting in the United States.

“In an outsourced, automated age, informal learning has become the key to high performance and personal fulfillment. And now Jay Cross has written the very best primer on this woefully neglected topic.” ~ Daniel H. Pink, author, A Whole New Mind

Jay is a change agent, futurist, speaker, and author whose insights and stories will expand your perspective and enliven your meetings. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation.

Jay is the author of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance, Working Smarter Fieldbook, and Implementing eLearning. Thousands of people read his articles and blogs.

Jay frequently leads workshops and webinars that help corporate teams work smarter. His speaking style is vibrant, energetic, and compelling. Mixing case studies, stories, and actionable recommendations with humor and easy-to-understand language, Jay inspires action. See Jay’s Profile at Internet Time Alliance

He has helped Cisco, CIGNA, Eaton, IBM, Service College Canada, Sun, National Australia Bank, Intel, Raytheon, Genentech, Novartis, HP, the CIA, Citibank, Chase, and others slash time-to-performance.

“Jay provides an important challenge for us all – to move our focus from the classroom to the workplace, and, in doing so, reframe what we do in ways that much more closely reflect how people actually learn and perform on the job.” ~ Marc Rosenberg

Jay has keynoted conferences the U.S., Canada, Austria, U.K., Germany, Australia, Portugal, Belgium, India, Brazil, and Abu Dhabi. He travels the world, but increasingly delivers presentations and events virtually over the web.

He covers topics from 50,000 feet to ground level, depending on audience and need. He has addressed executives, sales managers, entrepreneurs, chief learning officers, sales staff, instructional designers, HR directors, bankers, and academics.

Jay is a graduate of Princeton University and Harvard Business School. Jay and his wife Uta live with their miniature longhaired dachshund in the hills of Berkeley, California.

“Jay is an evangelist of the intelligent application of new learning methods and tools, and he helps organizations improve the performance of their people by speeding up their learning. Jay is also an absolutely great presenter, a good writer, and a sharp mind to work with.” ~ Robin Good