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Jay Cross helps people work and live smarter. Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.

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How Managers Learn


posted on
March 20th, 2010
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On YouTube, Peter Casebow and I continue our conversation, talking about learning and performance, and how informal learning works.

Learning and Performance 5:06

Informal Learning and Performance 5:39

How Managers Learn – In Their Own Words

Jay Cross & Peter Casebow video 1 -Intro
Jay and Peter introduce themselves, the internet time alliance and GoodPractice

Jay Cross and Peter Casebow video 2 – How Managers Learn
Jay and Peter discuss the GoodPractice survey ‘How Manger’s Learn’ and what organisations can do to help managers.
Jay Cross and Peter Casebow video 3 – Learning & Performance
Jay and Peter discuss learning and performance
Jay Cross and Peter Casebow video 4 – informal learning
Jay and Peter discuss informal learning, formalising informal learning and performance

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Welcome to Jay’s hangout on the web! There’s a lot underneath the hood here. I’ve been blogging more than a dozen years. Go to “coordinates” for a list of what to check out and how to get in touch. Don’t miss the Important Stuff collection.

Twitter: jaycross