Jay Cross helps people work and live smarter. Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.

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Working Smarter in the Enterprise

posted on
May 24th, 2011

On April 27, 2011, Clark Quinn and I kicked off a meeting of the Chief Learning Officer Executive Network at Symantec in Mountain View. The Executive Networks people took notes; here are the main points from my presentation.

Work Is Changing

Conceptual Age

…and why most corporations spend most of their money where the least learning takes place.

Informal learning

Education vs. Engagement

Classroom vs. Workscape

Social Networks

New Paradigm: Working Smarter

Recommended Reading
Marcia Conner: The New Social Learning
Andrew McAfee:  Enterprise 2.0


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Welcome to Jay’s hangout on the web! There’s a lot underneath the hood here. I’ve been blogging more than a dozen years. Go to “coordinates” for a list of what to check out and how to get in touch. Don’t miss the Important Stuff collection.

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