Jay Cross helps people work and live smarter. Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.
In 2007, 2008, and 2009, we hosted free online conferences to push the envelope in learning innovation. Thousands of people from around the world participated. We also conducted special events, e.g. a session on using Sharepoint to support learning and a 24-hour round-the-world marathon webinar. We’re bidding adieu to 3,751 members.
The conference organizers, Tony Karrer, George Siemens, and I are still chasing after innovation in learning, but we’ve changed channels.
You can keep up with George, who first came up with the LearnTrends concept, on his blog www.elearnspace.org/blog or Twitter @gsiemens.
Stay current with Tony at www.elearninglearning.com or Twitter @elearningPosts.
Have a great 2012!
Jay, George, and Tony
Warm thanks to the speakers and helpers who made LearnTrends a success.
Donald H. Taylor
Chirsty Confetti Higgins
Thierry de Baillon
The incredible support team
Scott Skibell, video
Steve Tuffill coordination
Kimberly Caise, moderation and training
Those were the days, my friends. We thought they’d never end. We’d sing and dance forever and a day.
A minute and a half on the founding of Internet Time Alliance and what works for me.
Now that Element K has been acquired by SkillSoft, I wonder if this video series will ever see the light of day.
Happy New Year!
Thanks to Oliver Seidel for pointing this out.
My Mac Mini has become slow as molasses. Chrome gives me can't-load-page error messages. Overall, the system is sluggish. I frequently see Mac's revolving beach ball.
I have 150 GB of free space on my hard drive. Disk permissions are okay.
What's going on?
Google+: View post on Google+
“On February 11-13, 2001, at The Lodge at Snowbird ski resort in the Wasatch mountains of Utah, seventeen people met to talk, ski, relax, and try to find common ground and of course, to eat. What emerged was the Agile Software Development Manifesto.” Source
On January 6, 2001, at a mountaintop ski resort in Stoos, Switzerland, another group is meeting to talk, ski, and discuss how to make the philosophy underpinning Agile a management practice beyond the realm of software development. Steve Denning, one of our ringleaders, wrote “We will be searching to see what can be done to create and energize organizations in ways that make them better for the organizations themselves, better for the people doing the work, better for those for whom the work is being done, and better for society as a whole and to do so on a sustained basis.”
The practice of management is due for a makeover. Today’s organizations are not productive; their workers are not fulfilled. In many situations, agile management seems more appropriate than command & control. If this is how to make the world better, I’m all for it. Hence, I’m headed to a Swiss mountaintop.
What was it that made that session at Snowbird more than ten years ago so effective? I called Ward Cunningham to talk about the session. Here’s a brief excerpt from our conversation.
Last night (December 10), and I may have been wearing my Santa costume during the conversation, I mentioned to a friend that I’ve studied the concept of time and tell myself I should be free of the tyranny of the agrarian calendar that is the metronome for many of our lives. Nonetheless, every year when the days grow short, I clear away last year’s artifacts and reflect. As Socrates famously said “The unexamined life is not worth living.” I plan to examine journal entries, my writings and presentations, photographs, videos, and relationships. I’ll be thinking about
I will do some of my reflecting publicly. It keeps me honest. What’s more, I truly believe we improve our lives by sharing what we do, know, and feel with one another.
The remainder of this post digs into posts, pictures, presentations, and what-not from my 2011. I’m mulling it over for the next few days. A future post will deal with what I make of it and my aspirations for 2012 and beyond. Unless you were part of my journey this year, you probably want to stop reading about now.
I began reviewing last year by going over my Google calendar. These trips stood out:
January Picasso exhibit in Seattle, Hartford for CIGNA February Ottawa for CIDA and THRC April Florence, Venice, Paris, Glacier Express, Chur, Zurich May Princeton Reunions, Falling Water June Keynote ICELW, Overlap, Jerry’s Retreat August Carmel, Car week, 21C project September Scandahoovia and Poland October Brazil, Laguna, Palm Springs, Portugal November DevLearn Vegas, Online Educa Berlin
I looked back through my tweetstream, but soon lost patience. Too many damned tweets.
Next I turned to Flickr. I posted 6,200 photos this year. 360 of those were pictures of food for The Berkeley Diet. 550 are photos of Brazil. 500 are from Car Week in Carmel. 144 are from DevLearn (I often capture presentation slides to look at afterwards). 150 were from Overlap. Most of the photos document whatever memorable scenes come before my eyes. I tagged 120 photos that captured a sense of what was going on with “2011”. I created a Slideshow but that comes all at once, and I sought to drip-feed the imagery of 2011 into my consciousness.
I discovered a nifty Flickr downloader named Bulkr. $30 later, I have the ability to download batches of Flickr photos by set (or, for that matter, to back up my entire Flickr portfolio.) I downloaded the 2011 photos to a USB stick and put them in an electronic picture frame. Photos of friends, events, presentations, and journeys are flashing by, six a minute, as I write. Last year was a whole lot of fun. Highlights include playing with glorious food, brainstorming with fascinating people, visting beautiful places, ogling wonderful cars and art, and doing interesting work.
Now I’m turning to my words of the year. I made 156 posts to Internet Time Blog. I closed the Informal Learning blog in February; its job was done. I asked Working Smarter Daily to display my most prominent posts on Internet Time Blog for 2011.
At the bottom of the list:
I have all of the classic ADD behaviors: impatient, poor time management, restless, forgetful, overly talkative, inattentive, easily angered, anxious and depressed, addictive, distracted, and prone to hyperfocusing.
Ten years ago, when I was asking myself if I’m ADD, things weren’t clear. Most physicians were non-believers. Now many therapists and others believe the ADD is quite real. It’s a brain-based condition. It’s not a matter of free will and moral failings.
When medication failed to change any of this, I went to a neuropsychologist and completed hours of tests. The diagnosis: no doubt that I have ADD. Sorry we don’t know what to do about it.
Another major theme for me was 21st century leadership. I outlined what I thought was required, interviewed numerous people, and wrote hoards. It informs my judgment but has yet to surface anywhere but Unmanagement.net
Videos are so much fun to make. It’s a pity they’re not very popular with my readers.
A presentation I did for Citrix, Training Smarter, Working Smarter has been viewed more than 3,000 times. I didn’t upload many presentations to SlideShare this year because my files are too big. That’s what happens when you speak with pictures instead of words.
I didn’t write any books this year or even any introductions or chapters. I only wrote a handful of articles, for example:
The Long View (interview with T+D)
In early January 2012, I’ll take the two-hour train ride from Zurich down to Schwys and on to Morschach, where I’ll board a cable car for the ride up the mountain to the skiing village of Stoos. I’ll let Steve Denning explain why:
Why doesn’t management advance? Why are most big organizations still run in a way that leads to steadily diminishing returns, dispirits those doing the work and frustrates those for whom the work is done? There is no shortage of good ideas for improvement. Some good ideas have been around for decades. This isn’t rocket science.
And yet overall, very little has changed. Why do most firms–and their investors–still focus on maximizing share value, which even Jack Welch called “the dumbest idea in the world”? Why do firms ignore Peter Drucker’s insight that the only valid purpose of a firm is to create a customer? Why is command-and-control still the order of the day? Why is it that even promising improvements don’t seem to last?
The Stoos Gathering
On January 6, 2012, twenty thought leaders from around the world will gather for two days in the ski resort at Stoos Switzerland to discuss what can be done to accelerate the transformation of management in organizations around the world.
We will be searching to see what can be done to create and energize organizations in ways that make them better for the organizations themselves, better for the people doing the work, better for those for whom the work is being done and better for society as a whole and to do so on a sustained basis.
The Agile Manifesto
The four of us believe that this is possible. We have seen how in 2001 seventeen software developers came together at Snowbird and crafted some ideas in the Agile Manifesto that did inspire many people working in the software industry to do things differently .
Granted, the agile movement is still evolving. But there has been huge progress. Tens of thousands of organizations around the world are developing software in a better way–better for the organization, better for the developers and better for the ultimate user.
Subscribing to something larger
We believe that one reason why this happened is that the Agile Manifesto created a kind of banner or umbrella or set of values that all of the people present could subscribe to, while still continuing to pursue their own individual variations on the theme. The individual activities were transformed into a large scale global movement, because the participants saw themselves as part of something larger.
The question that we will be exploring at the #Stoos Gathering is whether we can discover synergies that could accelerate the transformation of the way whole organizations are run. To succeed, we will need to find elements that we can all subscribe to and that will energize and accelerate the movement for global change.
Getting into this
I’m learning a lot from sources like these and from conversations with generous peers.
“Agile” means different things to different folks. It’s sort of like instructional design. Some people think instructional design is ADDIE. Others of it see instructional design as a large bag of multidisciplinary concepts and techniques. A priesthood of ID purists lash out at people who stray from strict doctrine. The strays respond that old-style ID is irrelevant.
Both instructional design and agile development are touted as superior to waterfall design. Iterative design makes sense in a rapidly-changing world. However, change is not evenly distributed. Agile is not a panacea. While work itself is increasingly conceptual, some work remains procedural; agile’s not going to be much help there. Agile also runs into a brick wall in dealing with complex systems. 75% of scrum shots fail.
This is not going to be as simple to figure out as I’d thought. Good thing I enjoy learning!
Best of Working Smarter Daily
January 1, 2011 to December 17, 2011
The following are the top items from featured sources based on social signals.
The following are the top items based on social signals.
One of the key tenets of Unmanagement is DELIGHT CUSTOMERS.
Companies that fail to delight customers will soon face a Customer Spring. Rather than gather in the main square, customers will take their business elsewhere. Many corporations will disappear not just from the Fortune 500 but from the face of the earth. I won’t shed a tear when this happens to #12, AT&T.
On Monday AT&T installed their Uverse package (television, phone, internet) at my house. In the process, they cut off the home phone number which I’ve had for more than twenty years. Too late to do anything about it, said the installer. He placed a new order for someone to come out to reinstall the number on Friday.
I waited all day yesterday for AT&T to arrive. They never came. They haven’t called. Or emailed.
When I try to reach AT&T by dialing 611, the automated phone tree won’t deal with me because it thinks the service order was completed yesterday. Trying to talk with a human put me into a holding patten because they are “experiencing heavier than normal call volumes.” After a while I took their advice and turned to the web.
The page ATT.COM/service responds with “Error. Page cannot be displayed. Please contact your service provider for more details. (1)”
After a while, I found another way in; the service request page told me, “Your request can’t be processed online. Our records indicate this account has a pending or recently completed service order.”
I went to the Uverse support page and tried to get something out of Charlie, my “AT&T Virtual Expert.”
Charlie was no help.
“You: No one came. I am without service.”
“Charlie: U-verse is an exciting product that combines digital TV, voice and Internet service. AT&T provides these services to your home through your existing wiring. To learn more, please click here.”
I returned to the main myAT&T page and found a button for Troubleshooting and Repair. I thought I’d found it. Alas, that service is down.
The number they list is the 611 line with its interminable waits. I’ve tried that six times now and I’m not going back.
All I can think to do is go one-to-many on this. Maybe they’ll read my Tweet. Or this rant.
Oh, the guitars? It’s a reference to United Breaks Guitars. After the song went viral on YouTube, United’s stock dropped $180 million on the Big Board. Perhaps I’ll write a song.
Isn’t this a wonderful time of the year? The weather can be a bummer, but the death of another year makes you reflect on where you’ve been and where you’re headed. Then friends, family, and emotions come out of the woodwork. Celebrate.
This card I just received from my pal Eileen Clegg captures precisely what I was feeling. Be calm. Take a deep breath, reflect on your past, and envision a future that rings your bells. Dream up a 2012 that brings a smile to your face.
More personally, since you’re obviously someone who reads me, thanks for being you. I appreciate you and wish you abundance of everything that matters. Forever.