Jay Cross helps people work and live smarter. Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.

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Organize for complexity: make work work again

posted on
July 28th, 2012
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Just Jay

Early this morning I was reflecting on how different today’s world is from the world I grew up in.

You see, I was born during World War II. Complexity had not been discovered. Computers had not been invented. Frederick Taylor was revered. It was a tidier world. Everything was logical. A simpler time.

Thirty years ago things began to get fuzzy. We realized that everything in the universe is connected to everything else. The future’s unpredictable. Networks rule. Shit happens.

We live in the midst of a phase change in how we humans understand the world. The dying embers of the Industrial Age are growing cold. The Network Era is very much alive. Connections matter; individuals are powerless without them. People aren’t tools; they’re what creates value. Control is¬†illusory. Complexity rules.

Businesses that think it’s cautious go retreat back to basics discover that yesterday’s rules of thumb don’t work in today’s game.

This marvelous presentation by Niels Pflaeging explains what’s going on.

Check out BetaCodex for lots of similarly astute thinking.

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