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Jay Cross helps people work and live smarter. Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.

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Courses are dead. Just foolin’


posted on
August 27th, 2012
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Several people have asked me not to denigrate formal learning in the workplace, the 10 of the 70:20:10 model. Indeed. Formal learning has its place. It’s apt for bringing people up to speed in a new discipline or topic. Formal learning accelerates exposure to the landscape, the rules of thumb, the frameworks and specialized vocabulary, and a lot of other things that would be laborious to learn from experience.

Standing around the water cooler is not the best way to learn algebra.

Furthermore, it’s a fast-changing world. We’re all novices at some things so even senior people shouldn’t write off attending the occasional workshop.

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