Jay Cross helps people work and live smarter.
Jay is the Johnny Appleseed of informal learning. The Internet Time Alliance, which he chairs, helps corporations and governments use networks to accelerate performance.
Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He was the first person to use the term eLearning on the web. He literally wrote the book on Informal Learning. Testimonials.
Jay works from the Internet Time Lab in Berkeley, high in the hills a dozen miles east of the Golden Gate Bridge and a mile and a half from the University. People visit the Lab to spark innovation and think fresh thoughts. Berkeley is the birthplace of the cyclotron, California cuisine, and custom coffee roasting in the United States.
“In an outsourced, automated age, informal learning has become the key to high performance and personal fulﬁllment. And now Jay Cross has written the very best primer on this woefully neglected topic.” ~ Daniel H. Pink, author, A Whole New Mind
Jay is a change agent, futurist, speaker, and author whose insights and stories will expand your perspective and enliven your meetings. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation.
Jay is the author of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance, Working Smarter Fieldbook, and Implementing eLearning. Thousands of people read his articles and blogs.
He has helped Cisco, CIGNA, Eaton, IBM, Service College Canada, Sun, National Australia Bank, Intel, Raytheon, Genentech, Novartis, HP, the CIA, Citibank, Chase, and others slash time-to-performance.
“Jay provides an important challenge for us all – to move our focus from the classroom to the workplace, and, in doing so, reframe what we do in ways that much more closely reflect how people actually learn and perform on the job.” ~ Marc Rosenberg
Jay has keynoted conferences the U.S., Canada, Austria, U.K., Germany, Australia, Portugal, Belgium, India, Brazil, and Abu Dhabi. He travels the world, but increasingly delivers presentations and events virtually over the web.
He covers topics from 50,000 feet to ground level, depending on audience and need. He has addressed executives, sales managers, entrepreneurs, chief learning officers, sales staff, instructional designers, HR directors, bankers, and academics.
Jay is a graduate of Princeton University and Harvard Business School. Jay and his wife Uta live with their miniature longhaired dachshund in the hills of Berkeley, California.
“Jay is an evangelist of the intelligent application of new learning methods and tools, and he helps organizations improve the performance of their people by speeding up their learning. Jay is also an absolutely great presenter, a good writer, and a sharp mind to work with.” ~ Robin Good