Category Archives: Management Innovation

How Managers Learn

On YouTube, Peter Casebow and I continue our conversation, talking about learning and performance, and how informal learning works. Learning and Performance 5:06 Informal Learning and Performance 5:39 How Managers Learn – In Their Own Words Jay Cross & Peter Casebow … Continue reading

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Value Networks

In yestserday’s New York Times, Gretchen Morgenstern explained one reason Why All Earnings Are Not Equal. Corporate managers have lots of elbow room as to whether an item is an expense or an investment, and some push the limits of … Continue reading

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LearnTrends 2009: Balance, web 2.0, Internet Time Alliance, DAU

George Siemens began the day by challenging us to see the world as a set of trade-offs. What’s the optimal balance point? Asking people to jot ideas on the white board, the line that divides presenter from audience began to … Continue reading

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Social Learning Gets Real

I always do my best work while asleep and now that I’ve slept two nights since DevLearn, here’s what I’m thinking. The last item begs explanation. In the past, we’ve focused on individuals but work is performed by groups. Hence, … Continue reading

Posted in Community, Management Innovation, Meta-Learning, The Future | Tagged | 6 Comments

Whose learning are you responsible for?

CLO Magazine, October 2009 Whose Learning Are You Responsible For? by Jay Cross Last month I conducted several workshops to inject informal and social learning practices into hidebound organizations that were anxious to ramp up to the future. I encouraged … Continue reading

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Take the six-question CLO/togetherLearn Survey

Click here to answer six straight-forward questions about learning in your organization. In Become a Chief Meta-Learning Officer, published in the May issue of Chief Learning Officer magazine, Clark Quinn and I wrote “The scope of the chief learning officer’s … Continue reading

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When Knowledge Management Hurts

Wonderful short article in Harvard Business Publishing by Freek Vermuelen describes how top-down informationbases actually get in the way of doing business. The advice to derive from this research? Shut down your expensive document databases; they tend to do more … Continue reading

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The culture of social learning

Understanding Corporate Twitter, a post from an employee of EMC, got me thinking about the role of corporate culture in implementing the social learning platforms I’ve been calling learnscapes. Traditional training programs are a reflection of their designers, authors, and … Continue reading

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Human networks at Cisco

Yesterday I spent the day at Cisco talking with old friends and new about what Fast Company recently described as an “unprecedented forward-looking strategy to unleash what it’s calling a ‘human network effect’ both on and off the Cisco campus.” … Continue reading

Posted in Increasing profitability, Just Jay, Management Innovation | Tagged , , , | 1 Comment

Innovating in the Great Disruption

From Harvard B-School Publishing In 2009, managers will realize that they are no longer dealing with a crisis; they are dealing with a condition. In the Great Disruption, companies simply can’t anticipate that today’s competitive advantage will last for more … Continue reading

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