Category Archives: Psychology


Remembering is vital. In fact, remembering is as important as learning itself. There’s no point in learning something if you forget it before you can put it to use. Yet research finds that people forget the majority of what they learn in workshops and classrooms. Typically, only 15% of what’s covered in a workshop ever […] Continue reading

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Book review: Now You See It

Among the prizes I’ll be passing out at my webinar on Making Learning Stick on April 30: Cathy Davidson’s profound book on attention, Now You See It Continue reading

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The User Illusion

The User Illusion, Cutting Consciousness Down to Size, by Tor Norretranders, published 1991 in Danish, English translation 1998. Key: We’re primarily nonconscious. Shorthand: conscious self = “I”; unconscious self = “me” Training and preparation are key to any performance. The most important thing about training is that the I comes to trust the Me. The I learns […] Continue reading

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Keeping the end in mind

  Grit is a measure of long-term stick-to-it-iveness. A person with a high Grit score is more likely to make it through West Point or win the National Spelling Bee. Wikipedia says: Grit in psychology is a positive, non-cognitive trait, based on an individual’s passion for a particular long-term goal or endstate coupled with a […] Continue reading

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Six topics for the price of one

I’m spending the first quarter of the year learning experientially by walking around and trying new things. This blog is turning conversational. It’s me to you. Informal. Personal. I’m returning to the impromptu, stream-of-consciousness style I used when I began blogging a dozen years ago. I’ll be narrating my work, describing my discoveries before I […] Continue reading

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Dan Pink’s new book

Dan Pink has written another best seller. (The book won’t be released until December 31 but is already in its third printing.) The U.S. Government reports that one worker in eight is a sales person. Dan Pink disagrees. He thinks we’re all sales people, even though a lot of us are engaged in “non-sales selling.” […] Continue reading

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Giving my computers a break

Ten years ago next month, Clifford Nass and Byron Reeves published The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. The Stanford profs had conducted a series of standard psychology experiments but substituted a computer for one of the participants. From the Amazon review: “Fresh evidence of human gullibility […] Continue reading

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Formula for happiness

I spent Monday and Tuesday getting inspired at the Future of Talent Retreat. This is my eighth year in row. Every returning alumnus said they inevitably depart with new ways of looking at the world. Kevin Wheeler pulls insights out of the group that we didn’t know were there. Yes, I am biased but it’s not because […] Continue reading

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The Happy Bottom Line

CLO, October 2012 “When I was 5 years old my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy.’ They told me I didn’t understand the assignment, and I told them they […] Continue reading

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How to Replace Top-down Training with Collaborative Learning (2)

Second post in a series. In case you missed it, here’s the first. PEOPLE Who’s going to be involved? Every Kind of Employee – Temps Included In the Hierarchical organization, employees were the only people who received corporate training. Aside from compliance training and new product introductions, most training focused on novices – either newhires […] Continue reading

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