Category Archives: Uncategorized


VUCA stands for volatility, uncertainty, complexity, and ambiguity.

Perhaps it’s a  lesson for people who don’t understand what complexity is all about.

complexImage courtesy of Boiling Frogs (!)

VUCA is redundant. Complexity captures the whole deal. Easier to just say complex. Complex situations are always volatile, uncertain, and ambiguous, aren’t they? That’s their DNA.

Some acronyms are a lot more fun, for example “WEIRD = Western, Educated, Industrialized, Rich, and Democratized,” coined by Adam Alter for his book Drunk Tank Pink.

Or the Guardian’s LOMBARD: Lots of Money But A Read Dickhead.

Complexity is such a far-out concept that I could have it wrong. I’ll forward this to Dave Snowden, my go-to guy for things complex and get his take on it.



Informal Learning Center

People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions.

Order the Informal Learning book or read a summary or download the Informal Learning Poster.


What is Informal Learning? Informal learning is the unofficial, unscheduled, impromptu way most people learn to do their jobs. Informal learning is like riding a bicycle: the rider chooses the destination and the route. The cyclist can take a detour at a moment’s notice to admire the scenery or help a fellow rider.

Insight: Most corporations over-invest in formal training while leaving the more natural, simple ways we learn to chance. This is foolish, for there are many ways to encourage informal learning and they boost the bottom line.

Where to start

Need to get your arms around the essence of informal learning in business in a hurry? Start with these: